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Imprint

 

Responsible for the content of the pages according to §6 TMG:

Avda. Valle del Golf, Urb.

Aloha Mirasierra BL 3 Local 01,

29660 Nueva Andalucia, Marbella

Mobile: +34 952814945

Email:  info@redfrogresponse.com

Data protection

With this data protection declaration, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data is all data that is personally related to you, e.g. B. name, address, e-mail address or your user behavior. The data protection declaration applies to all data processing operations carried out by us both within the scope of our core activity and for the online media provided by us.

 

1) Who is responsible for data processing in our company

Responsible for data processing is:

Avda. Valle del Golf, Urb.

Aloha Mirasierra BL 3 Local 01,

29660 Nueva Andalucia, Marbella

Mobile: +34 952814945

Email:  info@redfrogresponse.com

2) Your rights under the GDPR

According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the person responsible named in Section 1 of this data protection declaration:

  • Right to information: You have the right to request information from us as to whether and which of your data we are processing.

  • Right to rectification: You have the right to request the correction of inaccurate data or the completion of incomplete data.

  • Right to Erasure: You have the right to request that your data be erased.

  • Right to restriction: In certain cases, you have the right to request that we only process your data to a limited extent.

  • Right to data portability: You have the right to request that we transmit your data to you or another person responsible in a structured, commonly used and machine-readable format.

  • Right to complain: You have the right to complain to a supervisory authority. The supervisory authority of your usual place of residence, your workplace or our company headquarters is responsible.

 

3)  Right of Withdrawal

You have the right to revoke your consent to data processing at any time.

 

4)  Right to Object

You have the right to object at any time to the processing of your data, which we base on our legitimate interest in accordance with Article 6 (1) (f) GDPR. If you make use of your right of objection, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons for data processing worthy of protection outweigh your interests and rights.

Regardless of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time. Please address your objection to the contact address of the person responsible given above.

 

5)  When do we delete your data?

We delete your data when we no longer need them or when you tell us to. This means that - unless otherwise stated in the individual data protection notices of this data protection declaration - in this scenario  we will delete your data,

  • if the purpose of the data processing no longer applies and the legal basis specified in the individual data protection notices no longer exists, e.g.

    • after termination of the existing contractual or membership relationship between us (Art. 6 Para. 1 lit. a GDPR) or

    • after our legitimate interest in the further processing or storage of your data has ceased to exist (Article 6 (1) (f) GDPR),

  • if you make use of your right of withdrawal and no other legal basis for the processing within the meaning of Art. 6 Para. 1 lit. bf DSGVO applies,

  • if you make use of your right to object and there are no compelling reasons worthy of protection to prevent the deletion.

However, if we still have to keep (certain parts) of your data for other purposes, for example because of tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims arising from contractual relationships (up to four years) or the data is needed to protect the rights of another natural or legal person, we will only delete (part of) your data after these periods have expired. However, until these periods expire, we limit the processing of this data to these purposes (fulfilment of storage obligations).

 

6) Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are filed and saved on the end device you are using. Cookies are primarily used to exchange information between the end device you are using and our website. This includes, among other things, the language settings on a website, the login status or the point at which a video was viewed.

Two types of cookies are used when you visit our website:

  • Temporary cookies (session cookies): These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. The session cookies are deleted when you log out or close your browser.

  • Permanent cookies: Permanent cookies remain stored even after the browser is closed. This allows our website to recognize your computer when you return to our website. Information on language settings or log-in information, for example, is stored in these cookies. In addition, your surfing behavior can be documented and saved with these cookies. This data can be used for statistical, marketing and personalization purposes.

In addition to the above classification, cookies can also be differentiated with regard to their purpose:

  • Necessary cookies: These are cookies that are absolutely necessary for the operation of our website, to save logins or shopping carts for the duration of your session or cookies that are set for security reasons.

  • Statistics, marketing and personalization cookies:These are cookies that are used for analysis purposes or range measurement. Such “tracking” cookies can store information about search terms entered or the frequency of page views. In addition, the surfing behavior of an individual user (e.g. viewing certain content, using functions, etc.) can also be stored in a user profile. Such profiles are used to show users content that matches their potential interests. Insofar as we use services that store cookies on your end device for statistical, marketing and personalization purposes, we will inform you of this separately in the following sections of our data protection declaration or when obtaining your consent.

 

Affected data:

  • Usage data (e.g. access times, websites clicked on)

  • Communication data (e.g. information about the device used, IP address).​
     

Purpose of processing: Playing our website, ensuring the operation of our website, improving our website, communication and marketing

Legal basis:
Legitimate interest, Article 6 (1) (f) GDPR
If we do not obtain your consent to the setting of cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular the content and functions. You have to object to the use of cookies set by us within the scope of our legitimate interest via the security settings of your browser. There you have the option of specifying whether you do not accept cookies from the outset or only accept them on request, or whether you want cookies to be deleted each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

 

7) Contact

If you contact us via e-mail, social media, telephone, fax, post, our contact form or otherwise and provide us with personal data such as your name, telephone number or e-mail address or other information about yourself or make your request, we process this data to answer your request within the framework of the pre-contractual or contractual relationships existing between us.

 

Affected data:

  • Inventory data (e.g. names, addresses)

  • Contact details (e.g. e-mail address, telephone number, postal address)

  • Content data (texts, photos, videos)

  • Contract data (e.g. subject of the contract, contract duration)

 

Affected persons: interested parties, customers, business and contractual partners

 

Purpose of processing: communication and answering contact requests, office and organizational procedures

 

Legal basis: Performance of contract and pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interest, Article 6 (1) (f) GDPR

8)  Content Services

We use certain services to be able to display certain content or graphics (videos, images, music, fonts, maps) via our website. The services we use process the IP address assigned to you at the time of your visit to our website, since this is the only way the respective content can be displayed in the browser you are using. In addition, the providers of these services can set additional cookies on your end device, which collect information about your usage behavior, your interests, the device you are using and the browser you are using, as well as the time and duration of your session. The providers use this data regularly for analysis, statistical and marketing purposes. In addition, this information can also be linked to information from other sources. This applies in particular if you have an account with the service provider yourself and are logged in there at the time of the session.

We would like to point out that, depending on the country in which the service provider named below is based, the data specified below may be transferred and processed on servers outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.

 

Affected data:

  • Usage data (e.g. access times, websites clicked on)

  • Communication data (e.g. information about the device used, IP address)

 

Affected persons: users of our website

 

Purpose of processing: Playing our website, offering content, ensuring the operation of our website

 

Legal basis: Consent via cookie content banner, Article 6 (1) (a) GDPR, legitimate interests, Article 6 (1) (f) GDPR

We use the following content services:

Safety measures

We also take state-of-the-art technical and organizational security measures to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties.

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